Answers to common questions before booking. If you can't find what you're looking for, please contact us.
It depends on availability, but we do accept same-day reservations. Please call us at 0980-79-9278. We can sometimes accept bookings up to 2 hours before your departure time.
Cancellation fees are as follows:
・Up to 14 days before: Free
・Up to 7 days before: 20%
・Up to 3 days before: 50%
・Same day: 100%
For cancellations due to unavoidable circumstances, please consult us individually.
You can cancel or change your reservation from My Page. If you booked without registering as a member, please contact us by phone or email. Letting us know your reservation number makes it smoother.
It is a feature that lets you complete three steps online in advance after booking: uploading your driver's license, agreeing to the contract, and confirming receipt of the vehicle. It greatly shortens the procedure at the counter (from about 15 minutes to about 3 minutes), so it is especially recommended if you are short on time.
Reach us however is easiest for you.
Done in as little as 2 minutes. Enjoy a worry-free Okinawa island drive with airport pickup and support.
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